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Cultural Sensitivity in Your Workplace - Earn 2.25 NAB-Approved CEUs!!
Introduction: Why Be Culturally Sensitive?
Handout (PowerPoint)
Introduction: Part 1 (4:17)
Introduction: Part 2 (3:42)
Video: "Nice Day, Huh?" (1:50)
What Is Cultural Diversity?
Defining "Culture" (5:32)
Our Cultural Programming (3:33)
Dimensions of Culture
Visible & Invisible Differences (2:51)
The Diversity Wheel (3:17)
Hofstede's Model of National Culture (4:33)
Video: Hofstede's Model in Action (2:09)
Intercultural Communication
6 Barriers to Effective Communication - Part 1 (3:31)
Video: Gestures Around the World (2:00)
6 Barriers to Effective Communication - Part 2 (6:19)
Investigating White Privilege
What Is White Privilege? (2:11)
Video: The Privilege Walk (3:59)
Us vs. Them Illustrations (1:37)
Video: Dr. Robin DiAngleo on White Privilege (22:05)
Practicing Cultural Sensitivity
How to Bring Cultural Sensitivity to Work (7:31)
Quiz: Assessing What You've Learned
Quiz
Introduction: Part 1
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